Last updated: August 4, 2025
Thank you for shopping with us! Below is our general shipping policy to help you understand how we process and deliver your order.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after 5:00 PM will be processed the next business day.
You will receive a confirmation email once your order has shipped.
Shipping Methods & Delivery Times
We offer standard and expedited shipping options. Estimated delivery times and costs are displayed at checkout and may vary based on your location.
Standard Shipping: 5–8 business days
Express Shipping: 2–4 business days
International Shipping: 7–14 business days (availability may vary)
Please note: Delivery times are estimates and not guaranteed.
Shipping Charges
Shipping fees are calculated at checkout based on your location and the shipping method selected.
We may offer free shipping promotions on orders over a certain amount.
Tracking Your Order
Once your order has shipped, you will receive a tracking number by email. You can use this number to check the status of your delivery.
International Shipping
We do ship internationally to select countries. Customs, duties, and taxes may apply and are the responsibility of the customer.
Lost or Delayed Shipments
If your package is delayed or lost, please contact us at thecross2025@outlook.com. We’ll work with the shipping carrier to resolve the issue and ensure you receive your order.
Contact Us
If you have any questions about shipping or your order, please reach out to us:
📧 thecross2025@outlook.com